Overview

Utsav Rewards is the loyalty program launched for Federal Bank's Debit Card, Internet Banking and Mobile Banking customers. It's a celebration of our bond with our customers. With Utsav Rewards you will be rewarded whenever you choose to buy a product or pay for a service using your Federal Bank Debit Card, Internet Banking or Mobile Banking. You repose your trust and faith in us every time you chose our product/service over a host of options that you have. Through Utsav Rewards,you will reward you in multiple ways that will get you your desired reward and/or service as fast as possible.

Membership into Utsav Rewards

As a Federal Bank Debit Card,Internet Banking or Mobile banking customer you are pre-enrolled into Utsav Rewards,on an individual basis. You will have only a single membership with Utsav Rewards, irrespective of the number or types of accounts held with Federal Bank. However, you need to register the Utsav Rewards account by visiting www.UtsavRewards.com

How can you earn Utsav Points

  • As a Federal Bank Debit card holder, you can earn & accumulate Utsav Points for all your Spends at Point of Sale (POS) and online purchases using Federal Bank Debit Card.
    • With every Rs. 100 spent, you earn 1 Utsav Point (Each Utsav Point is valued at Rs. 0.25)
  • As a Federal Bank Internet Banking customer, you can earn & accumulate Utsav Points for your Internet Banking Transactions.
    • Internet Banking Program structure as below:
      Transaction Types ( FedNet) Slab (Rs) Reward Points per transaction
      NEFT/RTGS (Interbank fund transfer) 1000 & Above 5
      IMPS (Inter Bank) 1000 & Above 5
      FUND TRANSFER - Intra Bank (Fednet / IMPS ) 1000 & Above 2
      BILLS PAYMENT, E-Com 100 & Above 1
      New Registration & first time usage of Rs. 500 and above within 30 days post registration   100
  • As a Federal Bank Mobile Banking customer, you can earn & accumulate Utsav Points for your Mobile Banking Transactions.
    • Mobile Banking Program structure as below:
      Transaction Types - FedMobile Slab (Rs) Reward Points per transaction
      NEFT/RTGS 1000 & Above 5
      IMPS (Inter Bank) 1000 & Above 5
      FUND TRANSFER - Intra Bank ( Mobile Banking / IMPS ) 1000 & Above 2
      BILLS PAYMENT 100 & Above 1
      Ne New Registration & first time usage of Rs. 500 and above within 30 days post registration   100
  • To know more, contact Utsav Rewards customer care at 1800 258 2566 (Operational Days & Hours: Monday to Saturday, 9 AM to 9 PM)

How can you check your Utsav Rewards account balance

You can check Federal Bank Utsav Rewards account by:

  • Visiting www.UtsavRewards.com and logging into your personal Utsav Rewards account.
  • To check your point balance, contact Utsav Rewards customer care at 1800 258 2566 (Operational Days & Hours: Monday to Saturday, 9 AM to 9 PM)

What can you do with your Utsav Points

You can redeem your Utsav Points to get FREE gifts, merchandise and services from our redemption platform. This platform of FREE gifts, merchandize and services include:

  • Air tickets
  • Hotel booking
  • Bus tickets
  • Movie tickets
  • Merchandise (Electronics, Home and Decor, Jewellery, Sports and Fitness and lots more!)
  • Mobile and DTH Recharge

This platform of Goods and Services will remain dynamic. There will be new goods and services being added continually to keep the redemption options refreshed for you. Utsav Points need to be redeemed within three years (36 months excluding the month of accrual) of earning them. Unredeemed Points will expire at the end of three years.

How can you redeem Utsav Points

You can redeem Utsav Points 24X7 by:

  • Visiting www.UtsavRewards.com and logging into your personal Utsav Rewards account or
  • By calling on the Utsav Rewards customer care 1800 258 2566 (Operation Days & Hours: Monday to Saturday, 9AM to 9PM)