BOOKING POLICY

  • Flight, hotels, movie bookings, Merchandise and Recharge purchase inventory will be provided to the Cardholders by Loylty Rewardz Mngt Pvt Ltd.
  • All the Bookings and Purchases will be subject to the acceptance by Cardholder of the Supplier's terms and conditions.
  • The prices of such Bookings and Purchases will be driven as per market fare and prices received from the suppliers. The prices shown on the portal will be final.
  • Passengers hereby consent to receive communications by SMS or calls from Federal Bank with regard to services provided by them.
  • Utsav Bank also reserves the right to change and modify the terms and conditions at any point in time without prior notice to members.
  • Points shall be deducted immediately from the account when the member places the booking or purchase request.

Utsav Rewards POINTS TERMS AND CONDITIONS

  • Utsav Rewards Points can be used to avail any of the services mentioned on https://www.utsavrewards.com/ after logging in.
  • The conversion of Utsav Rewards Points into equivalent amount is done based on the point value laid down by the bank.

MOBILE/DTH RECHARGE/BILL PAYMENT TERMS AND CONDITIONS

  • Utsav Bank does not guarantee the recharge plans shown on https://www.utsavrewards.com/. The customer is advised to check the recharge amount with the Service Provide before proceeding with the recharge.
  • Confirmation of mobile/DTH recharge is subject to connectivity with the mobile/DTH service provider.
  • Refund of mobile/DTH recharge, if any, will be governed by the respective mobile provider terms and conditions applicable for that recharge.
  • Utsav Bank will not refund any amount once a successful recharge has taken place.
  • In case the amount is deducted and the recharge did not take place, please get in touch with us via email at membersupport@utsavrewards.com or on our customer care at 1800-258-2566 (Toll Free).